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JOIN EC INSIDERFree shipping on orders over $80
Free economy shipping offer is valid for qualifying orders of $80 or more before taxes and after applicable discounts. Qualifying orders (within the continental US only) that ship free will be sent via economy shipping (valued at $7.95). This promotion is not applicable towards premium or expedited shipping methods, international orders, previous purchases, gift cards, or pick-up orders. Cannot be redeemed for cash. Terms of offer are subject to change at any time without notification.
Domestic Shipping (48 Contiguous States)
| Shipping Option | COST | DELIVERY ESTIMATE AFTER PRODUCTION |
|---|---|---|
| Economy | $7.95 | 7-10 Business Days |
| Standard | $16.95 | 3-5 Business Days |
| Expedited | $24.95 | 2-3 Business Days |
| Overnight | $34.95 | Next Business Day Afternoon |
Alaska & Hawaii Shipping
| Shipping Option | COST | DELIVERY ESTIMATE AFTER PRODUCTION |
|---|---|---|
| Expedited | $24.95 | 5-8 Business Days |
| Standard | $19.95 | 8-12 Business Days |
International Shipping
International Easy Pay & Expedited Shipping
To make international shipping easier and faster for our international customers, International Easy Pay & Expedited shipping is now streamlined at checkout. Instead of dealing with complex, sluggish & costly customs duties & import taxes on your own and having to pay surprise fees upon delivery, our International Easy Pay & Expedited Shipping takes care of all of that for you, on top of fast-tracking your delivery. In the cart at checkout, you’ll notice all applicable shipping fees, taxes & tariffs are precalculated for you and automatically added to your total. Once you submit your order payment, there’s nothing more for you to do but expect your order faster and no additional fees upon delivery.
International Shipping Destinations & Details
Here’s a breakdown of international countries we ship to, shipping duration and the customs fees & import taxes of each (which, for your convenience, are automatically added to the cart at checkout):
| SHIPPING DESTINATION | SHIPPING COST | IMPORT FEE | SHIPPING METHOD | DELIVERY ESTIMATE AFTER PRODUCTION |
|---|---|---|---|---|
| Canada | $17.95 | 15% of order total | International For Canada | 2-7 Business Days |
| European Union (28 Countries) | $26.95 | 23% of order total | International Economy | 2-5 Business Days |
| Australia & New Zealand | $26.95 | 10% of order total | International Economy | 2-5 Business Days |
| All Other Countries | $26.95 | Customer assumes responsibility |
International Economy | 8-12 Business Days |
Customs Fees & Import Taxes
Please be aware that international shipping tariffs and taxes are not levied by our company, but rather by federal government policies, which vary from country to country, beyond our control. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information. Due to local laws and regulations, we cannot ship to Brazil, Greece, Lebanon, Russia or Turkey.
Specialty Locations
Military Post Office
We love our troops! Enjoy complimentary free shipping for packages delivered through military post offices (APO, FPO, DPO).
P.O. Boxes
Yes, we ship to P.O. boxes! Please select economy as your shipping method.
Still have Questions?
Still unsure about our shipping policies or have a specific question regarding an order? Please visit our Contact Us page to reach out to our customer support team. We’re happy to help!
WHEN WILL MY ORDER SHIP?
You can see the status of your order at any time by logging into your account here. Please keep in mind that the “ship by/promise date” is our best guesstimate as to when your package will ship, but many factors could alter your ship date. If you are notified via e-mail of your shipment after 5PM central time, your order may not ship until the next business day.
HOW CAN I TRACK MY ORDER?
To track your package, log in to your account to view your order history. Click the “view” button on your order number to view your order status. If your package has shipped, a tracking number will be provided to you.
CAN I CHANGE MY DELIVERY ADDRESS?
If you just placed your order, please e-mail us with your order number and request the delivery address update. Once your order status is “In Process”, we have a tiny window in which we can make the change. Please keep in mind that once an order has been placed and is in process, there is a small chance we may not be able to update the delivery address. Thank you for understanding!
WILL SANRIO / HELLO KITTY PRODUCTS SHIP TO MY ADDRESS?
In compliance with SANRIO CO., LTD shipping terms and conditions, our Hello Kitty X Erin Condren and Hello Kitty and Friends X Erin Condren products ship to the following locations: United States (including its territories, possessions, and the Commonwealth of Puerto Rico), Canada, Australia, and the United Kingdom.
WILL STAR WARS PRODUCTS SHIP TO MY ADDRESS?
In compliance with Disney shipping terms and conditions, our Star Wars X Erin Condren products ship to the following locations: United States (including Puerto Rico and Guam), Canada, Europe and South Africa Region, Latin America (“LATAM”) Region (including Mexico, Central America & The Caribbean), Australia and New Zealand (including French Polynesia), South Korea, Greater China Region, Asia Pacific Region (including Bangladesh, India, Pakistan, Sri Lanka, Japan, the Middle East, and Southeast Asia).
WILL MINIONS, JURASSIC WORLD, AND/OR TROLLS PRODUCTS SHIP TO MY ADDRESS?
In compliance with Universal Studios Licensing LLC shipping terms and conditions, our Minions X Erin Condren products, Jurassic World X Erin Condren products, and Trolls X Erin Condren products ship to the following locations: United States (including its territories, possessions, and military installations), Canada, Australia, and the United Kingdom.
WILL GREEN WEDDING SHOES PRODUCTS SHIP TO MY ADDRESS?
All Green Wedding Shoes X Erin Condren products share the same shipping terms and conditions as Erin Condren (detailed in the charts above).
WILL BCRF PRODUCTS SHIP TO MY ADDRESS?
In compliance with Breast Cancer Research Foundation shipping terms and conditions, our BCRF X Erin Condren products ship only within the United States (including its territories, possessions, and military installations).
WILL ETTAVEE PRODUCTS SHIP TO MY ADDRESS?
In compliance with EttaVee LLC, our EttaVee X Erin Condren products share the same shipping terms and conditions as Erin Condren (detailed in the charts above, which exclude Russia, Brazil, Greece, Lebanon, and Turkey).
WILL WONDER WOMAN PRODUCTS SHIP TO MY ADDRESS?
In compliance with Warner Brothers shipping terms and conditions, Wonder Woman x Erin Condren products are only available in the US, US territories & Canada.
Why have shipping fees increased?
The current economic climate is affecting us all, including causing shipping to become more and more expensive. This has led to shipping carriers increasing their shipping and delivery surcharges and fees, which results in shipping price increases across many brands, including ours. Our promise to you is to always strive to keep our shipping fees fair and in line with industry standards.
WHY DID THE FREE SHIPPING THRESHOLD INCREASE?
The global pandemic has had a huge influence on shipping pricing and procedures. In order to continue to provide our Free Shipping promotion, we’ve had to slightly increase the purchase threshold from $78 to $80.
WHO ARE YOUR CHOSEN CARRIERS?
In today's incredibly challenging shipping climate, we do our best to work with a variety of carriers — from UPS to DHL to FedEx and others — to offer you the best shipping options available at the time your order is placed. Rest assured, we're doing everything on our end to get your EC packages to your door as safely and efficiently as possible.
