SHIPPING & DELIVERY

FREE SHIPPING, FLAT RATE, & INTERNATIONAL ORDERS

FREE SHIPPING ON ORDERS OVER $75

Free shipping is valid for qualifying orders of $75 or more before taxes and after applicable discounts. Qualifying U.S. orders that ship free will be sent via economy shipping unless an expedited shipping option is chosen for an additional cost. This promotion is not applicable towards international orders, textile orders (sherpa throws, pillows & totes) previous purchases, gift cards, or pick-up orders. Cannot be redeemed for cash. Terms of offer are subject to change.

FLAT RATE SHIPPING

We have multiple shipping options for your convenience. View the charts below for shipping options, costs, and total delivery times. Due to the personalized and customized nature of our products, production includes 3-5 business days of us hand-crafting your products in addition to shipping times. Keep in mind that these shipping windows start once your items have gone through our production process and are ready to ship.

DOMESTIC SHIPPING (48 CONTIGUOUS STATES)
SHIPPING OPTION COST DELIVERY ESTIMATE AFTER PRODUCTION
Economy $6.95 5-7 Business Days
Standard $9.95 3-5 Business Days
Expedited $15.95 2-3 Business Days
Overnight $24.95 Next Business Day Afternoon
ALASKA & HAWAII SHIPPING
SHIPPING OPTION COST DELIVERY ESTIMATE AFTER PRODUCTION
Standard $14.95 8-12 Business Days
Expedited $19.95 5-8 Business Days
INTERNATIONAL SHIPPING

International Easy Pay & Expedited Shipping

To make international shipping easier and faster for our international customers, International Easy Pay & Expedited shipping is now streamlined at checkout. Instead of dealing with complex, sluggish & costly customs duties & import taxes on your own and having to pay surprise fees upon delivery, our International Easy Pay & Expedited Shipping takes care of all of that for you, on top of fast-tracking your delivery. In the cart at checkout, you’ll notice all applicable shipping fees, taxes & tariffs are precalculated for you and automatically added to your total. Once you submit your order payment, there’s nothing more for you to do but expect your order faster and no additional fees upon delivery.

International Shipping Destinations & Details

Here’s a breakdown of international countries we ship to, shipping duration and the customs fees & import taxes of each (which, for your convenience, are automatically added to the cart at checkout):

SHIPPING DESTINATION SHIPPING COST IMPORT FEE SHIPPING METHOD DELIVERY ESTIMATE AFTER PRODUCTION
Canada $15.95 15% of order total FedEx International Priority 1-3 Business Days
European Union (28 Countries) $24.95 23% of order total FedEx International Priority 3-5 Business Days
Australia & New Zealand $24.95 10% of order total FedEx International Priority 3-5 Business Days
All Other Countries $24.95 Customer assumes responsibility International Economy 8-12 Business Days

Customs Fees & Import Taxes

Please be aware that international shipping tariffs and taxes are not levied by our company, but rather by federal government policies, which vary from country to country, beyond our control. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information. Due to local laws and regulations, we cannot ship to Brazil, Greece, Lebanon, Russia or Turkey.

SPECIALTY LOCATIONS

MILITARY POST OFFICES

We love our troops! Enjoy complimentary free shipping for packages delivered through military post offices (APO, FPO, DPO).

P.O. BOXES

Yes, we ship to P.O. boxes! Please select economy as your shipping method.

STILL HAVE QUESTIONS?

Still unsure about our shipping policies or have a specific question regarding an order? Please visit our Contact Us page to reach out to our customer support team. We’re happy to help!

WHEN WILL MY ORDER SHIP?

You can see the status of your order at any time by logging into your account here. Please keep in mind that the “ship by/promise date” is our best guesstimate as to when your package will ship, but many factors could alter your ship date. If you are notified via e-mail of your shipment after 5PM central time, your order may not ship until the next business day.

HOW CAN I TRACK MY ORDER?

To track your package, log in to your account to view your order history. Click the “view” button on your order number to view your order status. If your package has shipped, a tracking number will be provided to you.

CAN I CHANGE MY DELIVERY ADDRESS?

If you just placed your order, please e-mail us with your order number and request the delivery address update. Once your order status is “In Process”, we have a tiny window in which we can make the change. Please keep in mind that once an order has been placed and is in process, there is a small chance we may not be able to update the delivery address. Thank you for understanding!